Site Users Guide

17 February, 2010

Viewing the Web Site

We want you to have the best experience possible when you visit our web site. Following are some guidelines (not requirements) you may want to follow for optimum viewing.

View our site with the latest Internet browsers: Firefox 20+, Chrome 29+, and Microsoft Internet Explorer 8+.

Ensure that both Java and JS are turned on. Note: latest versions of Internet browsers come with Java and JS already enabled.

Set the resolution on your monitor to at least 800×600 to ensure you can view the full width of our web site in your browser window. Also set your monitor to view our site with at least 256 colors.

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Help Viewing Portable document format (PDF) Documents

To view PDF documents you need to have at least Acrobat Reader 6 software installed. This software is freely available from Adobe.

With most browsers and the latest version of the Acrobat Reader, you should be able to click on a link to a PDF document and the document will be displayed within your browser.


Having trouble viewing PDF documents?
We suggest you consider the following:

  • The Adobe Acrobat Reader software must be installed (preferably latest version).
  • If you receive a blank page, try ‘refreshing’ the page. You can do this by pressing the F5 key in Internet Explorer, or Ctrl+R in Navigator.
  • Your system may have trouble displaying Acrobat documents within the browser.

To see if this is the problem try to separately download the document as a file.

How to download the file:

  • Right-click the link to the document.
  • Select ‘Save Target As…’ in Internet Explorer or select ‘Save Link As…’ in Netscape Navigator from the popup menu.
  • Select ‘Save’ (make sure you note where you have saved it).
  • Open the file you just saved from within Adobe Acrobat Reader.
    If you can do this successfully, this indicates that your system has problems opening the document within the browser.
    You may want to contact Adobe to download the newest version of Adobe Acrobat Reader.

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Printing Documents from the Web Site

PDF Documents:
There are a number of documents on our web site that are saved as Adobe Acrobat PDF documents so that you can download and view them with all their formatting and graphics intact. All you need to view these documents is the FREE Adobe Acrobat Reader. It is quick to download and will come in handy on a number of other web sites you visit as well.

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To enhance your visits to our web site, we utilize the following plug-ins which you can download FREE of charge. Please note that if your browser is version 4.x or above, you will not need to download some of these plug-ins as they are pre-installed in your browser.

Adobe Acrobat formats printed material for viewing on your computer monitor and allows you to print documents. We regularly provide white papers, data sheets, etc. in Acrobat format.

Flash is a plug-in from Macromedia that lets you experience content on the web by means of animation and sound.

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